The Hinduja Case and Lessons for Strengthening Labour Laws in India

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  • Introduction
    • Purpose of the Article
      • Significance of the Hinduja Case in the context of labor laws
      • Overview of labor law challenges in India
    • Historical Context
      • Evolution of labor laws in India influenced by major legal cases
  • The Hinduja Case Overview
    • Description of the accusations and legal proceedings
    • Sentences and legal outcomes
    • Reactions from legal experts and human rights organizations
  • Labor Law Enforcement Challenges in India
    • Case studies of labor law violations in India
    • Statistical insights into enforcement and compliance issues
    • Interviews with labor law experts and activists
  • Global Standards and Indian Realities
    • Introduction to ILO standards and other international benchmarks
    • Analysis of India’s alignment with global labor standards
    • Case studies from other countries in the West
  • The Human Cost of Inadequate Labor Laws
    • Personal stories of domestic workers in India
    • Economic and social impacts of labor exploitation
    • Psychological effects on workers and their families
  • Lessons from the Hinduja Case
    • Key takeaways from the case for Indian labor law policy
    • Discussion on loopholes exploited and prevention strategies
    • Expert opinions on how similar cases could be avoided in India
  • Reforming Labor Laws in India
    • Recommendations for legislative changes
    • Role of government and judiciary in labor reforms
    • Contributions of NGOs and civil society in advocating for change
  • Implementation and Monitoring
    • Strategies for effective implementation of new labor laws
    • Monitoring mechanisms and role of technology
    • Success stories of effective enforcement
  • Conclusion
    • Summary of key points
    • Call to action for policymakers, businesses, and the public
    • Vision for the future of labor laws in India
  • FAQs

Introduction

Overview of the Hinduja Family Case

In a landmark ruling that captured international attention, four members of the influential Hinduja family were sentenced by a Swiss criminal court for the exploitation of their domestic workers. The case centered around Prakash Hinduja and three of his family members, who were found guilty of severely mistreating their staff at their luxurious residence in Geneva. The court’s decision included prison sentences ranging from four to four and a half years for the defendants, after they were accused of practices such as seizing workers’ passports, underpaying them, and restricting their movement, effectively isolating them in a foreign country.

This case is particularly notable due to the profile of the accused; the Hinduja family, with substantial business interests across various sectors globally and a significant public presence, epitomizes the powerful elite whose personal actions seldom meet with such severe legal repercussions.

Significance of the Case in the Context of Labor Laws

The significance of the Hinduja case extends beyond the immediate legal outcomes for the individuals involved. It serves as a potent illustration of the gaps that still exist in the enforcement of labor laws, even in countries with robust legal systems like Switzerland. For India, where labor law enforcement can be inconsistent and where many workers lack formal contracts or legal recourse, the implications are profound.

The case sheds light on the urgent need for comprehensive reforms in labor laws and their enforcement, highlighting how even well-established regulations can be flouted by those with enough resources. It also underscores the importance of international cooperation in tackling labor exploitation, as the workers involved were Indian nationals employed in Switzerland, demonstrating how labor issues often transcend national borders.

This introduction sets the stage for a deeper examination of labor laws in India compared to those in Switzerland, aiming to draw lessons from this case that can be applied to strengthen Indian labor protections and ensure that such abuses of power are curtailed.

Understanding Labor Laws: India vs. Switzerland

Overview of Swiss Labor Laws and Protections for Workers

Switzerland is known for its stringent labor laws, which are designed to protect workers across various sectors, including domestic workers. Swiss labor laws cover aspects such as fair pay, working hours, health and safety regulations, and protection against discrimination and abuse. Specifically for domestic workers, Switzerland has ratified the International Labour Organization (ILO) Convention concerning Decent Work for Domestic Workers, which ensures fundamental protections like reasonable working hours, sufficient rest, and social security benefits. These laws not only provide a legal framework for employment contracts but also stipulate mechanisms for enforcement and penalties for violations.

Overview of Indian Labor Laws with a Focus on Domestic Workers

In contrast, India’s labor laws are a complex amalgamation of national and state-level regulations, but the protection specifically for domestic workers has historically been lacking. Although India has numerous labor laws that theoretically provide broad protections for workers, domestic workers often fall through the cracks due to the informal nature of their employment. It wasn’t until the introduction of the Unorganized Workers’ Social Security Act in 2008 that some framework for their protection was established, offering benefits like health and maternity benefits, life and disability cover, and old age protection. However, the enforcement of these protections is inconsistent, and many domestic workers remain unaware of their rights or lack the means to assert them.

Comparative Analysis of the Effectiveness of These Laws

The effectiveness of labor laws in Switzerland versus India can largely be attributed to differences in enforcement and cultural attitudes towards labor rights. Swiss laws are generally well-enforced with mechanisms that allow workers to report abuses and seek redress relatively easily. The legal framework is supported by a strong cultural emphasis on worker rights and public accountability, which helps ensure compliance.

In India, while the laws on paper offer substantial protections, the reality is starkly different. Enforcement is uneven, and the informal nature of domestic work makes it difficult to regulate. Many workers do not have formal contracts, making it challenging to claim their legal rights. Moreover, societal attitudes towards domestic workers often undervalue their contributions and rights, leading to widespread exploitation.

This comparative analysis reveals not only the gaps in the legal protections offered to workers in different contexts but also highlights the crucial role of enforcement and cultural attitudes in the effectiveness of labor laws. The case of the Hinduja family in Switzerland illustrates how even in a country with strong labor protections, individuals can exploit workers if vigilance and enforcement are lacking. For India, the case serves as a call to strengthen both the legal framework and the mechanisms of enforcement to ensure that all workers, especially those in the informal sector, can work in dignity and security.

The Hinduja Case Overview

The legal proceedings against the Hinduja family stemmed from allegations of severe exploitation of their domestic workers at their Geneva villa. The workers, primarily from India, were reportedly subjected to conditions that included confiscation of passports, restricted movement, exceedingly long working hours without adequate compensation, and being barred from leaving the premises. These allegations amounted to accusations of not just labor law violations but also potential human trafficking.

The Swiss authorities initiated legal action, leading to a thorough investigation and subsequent trial. The court meticulously examined the evidence, which included testimonies from the affected workers, financial transactions, and employment records that the Hindujas maintained. The legal scrutiny highlighted the disparity between the treatment promised in employment agreements and the actual conditions the workers faced.

The court’s decision resulted in the sentencing of four family members—Prakash Hinduja, his wife, son, and daughter-in-law. Each received sentences ranging from four to four and a half years in prison, reflecting the severity of the offenses related to exploiting vulnerable workers. The court, however, dismissed the more severe charges of human trafficking, concluding that the workers had a basic understanding of the nature of their employment, albeit under false pretenses and coercive conditions.

This legal outcome is notable not only for its rarity in holding high-profile individuals accountable but also for setting a precedent in the treatment of labor law violations involving domestic workers in a foreign country.

The sentencing elicited a broad range of reactions from legal experts and human rights organizations. Legal professionals noted the case as a significant example of the Swiss legal system’s capacity to address and penalize labor violations, even when involving powerful and wealthy defendants. It was seen as a strong message to employers about the serious legal consequences of exploiting workers.

Human rights organizations, on the other hand, expressed a mix of approval and concern. While they lauded the convictions as a step forward in the fight against labor exploitation, there was disappointment that the charges of human trafficking were dismissed. Many advocated for stricter enforcement of existing laws and reforms to close the loopholes that allow such exploitation to occur.

The Hinduja case serves as a critical case study in understanding the dynamics of labor law enforcement and the complexities involved in protecting the rights of domestic workers, especially those working internationally. This detailed account of the accusations, legal proceedings, and outcomes provides a foundation for discussions on how similar issues might be addressed more effectively in other legal jurisdictions, including India.

Labor Law Enforcement Challenges in India

Case Studies of Labor Law Violations in India

Labor law violations in India are not isolated incidents but rather a widespread issue affecting various sectors. A poignant example is the textile industry in Tamil Nadu, where numerous reports have highlighted the exploitation of workers in terms of low wages, forced labor, and inadequate safety measures. Another case involves the construction sector in major cities like Delhi and Mumbai, where labor laws are often flouted with workers facing unsafe working conditions, delayed payments, and lack of formal employment contracts.

These case studies underscore a pattern of systemic issues that contribute to the continued exploitation of workers, especially in industries that rely heavily on unorganized labor. The informal nature of these employments makes it challenging for authorities to enforce labor laws effectively.

Statistical Insights into Enforcement and Compliance Issues

Statistics reveal a grim picture of labor law enforcement in India. According to data from the Ministry of Labor and Employment, compliance rates across various states are uneven, with many states reporting less than 50% compliance with key labor regulations. The situation is exacerbated by the low ratio of labor inspectors to workers. For instance, some reports suggest that there is only one inspector for every 500,000 workers in some regions, making effective monitoring and enforcement nearly impossible.

These statistics not only highlight the enforcement gaps but also point to the need for a more robust regulatory framework and increased resources for labor departments to improve compliance.

Interviews with Labor Law Experts and Activists

Conversations with labor law experts and activists reveal a consensus on the inadequacy of the current enforcement mechanisms. Many experts argue that the existing laws, while comprehensive on paper, lack the teeth necessary for effective enforcement. Activists also emphasize the need for greater worker education and empowerment as critical steps toward ensuring compliance with labor laws.

One labor law expert pointed out that “The enforcement of labor laws in India requires not just better laws but a radical transformation in how these laws are implemented on the ground. There needs to be a shift from reactive to proactive enforcement strategies.”

Activists also stress the importance of community engagement and the role of non-governmental organizations in bridging the gap between workers and the legal help they need. They advocate for more government support for such initiatives, which have proven effective in several regions.

These insights from experts and activists highlight the multi-faceted challenges of labor law enforcement in India and suggest a path forward that includes legal reform, better resource allocation, and enhanced worker education and empowerment. Addressing these challenges is essential for creating a labor environment in India that is fair, safe, and respectful of all workers’ rights.

Global Standards and Indian Realities

Introduction to ILO Standards and Other International Benchmarks

The International Labour Organization (ILO) sets global standards intended to ensure that workers worldwide enjoy conditions of freedom, equity, security, and human dignity. Key ILO conventions cover a range of issues including the abolition of forced labor, the elimination of discrimination in respect of employment, the promotion of collective bargaining, and the guarantee of decent working conditions. Countries that ratify these conventions agree to implement their principles and are subject to international scrutiny and reporting on their compliance.

Apart from ILO standards, other international benchmarks include the United Nations’ Guiding Principles on Business and Human Rights, which emphasize the corporate responsibility to respect human rights, and the OECD Guidelines for Multinational Enterprises, which recommend standards for responsible business conduct in areas such as employment and industrial relations.

Analysis of India’s Alignment with Global Labor Standards

India has ratified several ILO conventions, including those concerning the abolition of forced labor and discrimination in employment. However, the country’s alignment with these standards is often in question due to issues with enforcement and compliance. While the legal framework may reflect the conventions’ requirements, the practical implementation often falls short due to bureaucratic inefficiencies, lack of resources, and sometimes corruption.

For example, despite laws against child labor, India struggles with widespread child labor issues, particularly in informal sectors and rural areas where enforcement is weak. The gap between the legislation and its enforcement becomes a significant barrier to fulfilling international labor standards.

Case Studies from Other Countries in the West

Looking at Western countries can provide useful contrasts and insights. For instance, in countries like Sweden and Germany, labor laws are strongly enforced, and there is a high degree of transparency and accountability in labor practices. These countries also boast strong trade unions and worker councils that play a significant role in labor law enforcement.

In the United States, while federal labor laws provide a strong framework for worker protection, enforcement can vary significantly from state to state, similar to India’s challenges but on a different scale. The U.S. also faces challenges with undocumented workers who may not receive full legal protections.

These case studies show that while developed nations generally have better compliance with international labor standards, challenges remain. They emphasize the importance of robust enforcement mechanisms and the active role of civil society, including trade unions and NGOs, in advocating for workers’ rights.

By examining these global standards and contrasting them with practices in both India and the West, it becomes evident that the path to compliance is multifaceted, involving legal reform, enforcement, cultural change, and the active participation of multiple stakeholders. This broader perspective provides valuable lessons for India as it seeks to improve its labor standards and enforcement practices.

The Human Cost of Inadequate Labor Laws

Personal Stories of Domestic Workers in India

The personal narratives of domestic workers in India often paint a stark picture of the human cost associated with inadequate labor laws. Take, for instance, the story of Anita (name changed for privacy), a domestic worker in Mumbai who works in three different households to support her family. Despite long hours, her earnings barely cover her family’s basic needs, and she has no job security or health benefits. Anita’s experience is not unique; it’s echoed by millions who work in informal sectors across India without adequate legal protection or enforcement.

Another poignant story is that of Ramesh in Delhi, who suffered severe injuries due to unsafe working conditions but received no compensation or medical assistance from his employer. These stories highlight not just the economic hardships but also the lack of dignity and respect for labor rights in India’s vast informal sector.

Economic and Social Impacts of Labor Exploitation

The economic impact of labor exploitation extends beyond the immediate effect on individual workers. It perpetuates a cycle of poverty and hinders economic development. Workers like Anita, who are underpaid and overworked, cannot invest in their or their children’s education, reducing future job opportunities and continuing the cycle of poverty.

Socially, labor exploitation can lead to a fragmented society where the divide between the affluent and the poor widens. It also results in poor health outcomes for communities as exploited workers often lack access to healthcare, leading to increased societal healthcare burdens.

Psychological Effects on Workers and Their Families

The psychological toll of labor exploitation is immense. Workers subjected to unfair practices often experience chronic stress, anxiety, and depression. The uncertainty of income, long hours, and poor working conditions can strain family relationships and affect the overall well-being of entire families.

Children of such workers are particularly affected. They witness the stress and sometimes the mistreatment of their parents, which can lead to long-term emotional and psychological issues. Moreover, the lack of financial stability often forces these children into labor markets early, depriving them of education and perpetuating the cycle of exploitation.

Lessons from the Hinduja Case

Key Takeaways from the Case for Indian Labor Law Policy

The Hinduja case, where members of a prominent family were sentenced for exploiting their domestic workers in Switzerland, offers critical lessons for Indian labor law policy. Firstly, it underscores the importance of robust legal frameworks that not only cover all categories of workers, including domestic and migrant workers but also ensure that these laws are enforceable across different jurisdictions. The case highlights the need for India to bolster its international collaborations to protect its citizens working abroad.

Secondly, it emphasizes the necessity for transparency in employment practices. Ensuring that employment contracts are clear, fair, and adhered to can prevent many forms of exploitation. Indian policies could be strengthened by requiring standardized contracts for domestic workers that clearly outline wages, working hours, and other employment conditions.

Discussion on Loopholes Exploited and Prevention Strategies

The Hinduja case revealed significant loopholes in how labor laws are applied to domestic workers, particularly those working in foreign countries. One major loophole is the lack of oversight in these private, informal employment settings. To prevent such exploitation, India could implement more stringent regulations regarding overseas employment of its citizens, including mandatory registration of such employment contracts with a government body that can monitor and enforce compliance with labor laws.

Additionally, the prevention strategy must include enhanced penalties for violations of labor laws to serve as a deterrent against exploitation. There needs to be a streamlined and accessible mechanism for workers to report abuses without fear of retaliation.

Expert Opinions on How Similar Cases Could be Avoided in India

Experts suggest that a multi-faceted approach is necessary to prevent cases similar to the Hinduja incident. This would include educational campaigns to raise awareness among workers about their rights and the legal recourse available to them. There is also a strong call for the Indian government to play a more active role in international labor issues, especially in protecting the rights of Indian workers abroad through diplomatic channels and international agreements.

Legal experts also recommend the establishment of a more robust legal framework that specifically addresses the vulnerabilities of migrant workers. This framework should include provisions for regular inspections, audits, and checks on workplaces that employ migrant workers, even abroad, in collaboration with host countries.

Overall, the Hinduja case serves as a stark reminder of the ongoing challenges in labor law enforcement and the need for continuous reform to protect workers from exploitation. By learning from these incidents, India can better safeguard its workers both at home and abroad, ensuring that their rights are respected and upheld in all working environments.

Reforming Labor Laws in India

Recommendations for Legislative Changes

To effectively tackle the deficiencies in labor laws, several legislative changes are recommended:

  1. Universal Coverage: Amend laws to ensure all workers, including domestic and informal sector workers, are covered under labor laws. This includes providing clear definitions and categories of employment that leave no room for ambiguous interpretations.
  2. Enhanced Protection for Migrant Workers: Introduce specific provisions for the protection of migrant workers, both within the country and abroad. This could involve the creation of bilateral agreements with countries that host significant numbers of Indian workers, ensuring their rights are safeguarded under both local and Indian laws.
  3. Strengthening Enforcement Mechanisms: Establish stronger enforcement mechanisms such as increasing the number of labor inspectors, employing technology for labor inspections, and ensuring timely judicial processes for labor disputes.
  4. Introduction of Whistleblower Protections: Enact whistleblower protection laws that encourage reporting of illegal and unethical labor practices without fear of retribution.

Role of Government and Judiciary in Labor Reforms

The government plays a pivotal role in labor reform, both as a legislator and enforcer. It is crucial for the government to take a proactive stance in updating and enforcing labor laws. This includes regular reviews of laws to align with international standards and economic changes, and ensuring that enforcement agencies are well-resourced and empowered to act effectively.

The judiciary, on the other hand, is essential for the impartial adjudication of labor disputes. It must ensure that the legal process is accessible and efficient for workers seeking redress. Strengthening the judiciary’s role in labor matters involves specialized training for judges on labor laws and creating fast-track courts for labor disputes to reduce the backlog of cases.

Contributions of NGOs and Civil Society in Advocating for Change

Non-governmental organizations (NGOs) and civil society play a critical role in labor law reforms by raising awareness, providing legal assistance to workers, and lobbying for policy changes. Their ground-level presence and direct interaction with workers position them uniquely to advocate effectively for these groups’ needs and rights.

NGOs can contribute by:

  • Education and Awareness Campaigns: Conducting workshops and training sessions for workers to educate them about their rights.
  • Legal Aid: Offering legal aid to workers who cannot afford to pursue legal channels on their own.
  • Policy Advocacy: Engaging in policy advocacy by providing research and data to lawmakers, and pushing for the adoption of international labor standards.

Civil society, including trade unions and worker collectives, is vital for mobilizing workers and voicing collective demands to the policymakers. Their engagement ensures that labor reforms are not only top-down but also driven by the needs and experiences of the workers themselves.

Together, these entities create a robust ecosystem that can drive significant improvements in labor laws and their enforcement, making the workplace safer and more equitable for all workers in India.

Implementation and Monitoring

Strategies for Effective Implementation of New Labor Laws

Effective implementation of new labor laws requires a well-coordinated approach that includes multiple stakeholders. Here are some strategies that can be used:

  1. Capacity Building: Training programs for labor inspectors and other enforcement officials to ensure they understand the new laws thoroughly and are equipped to enforce them.
  2. Government and Employer Collaboration: Encourage collaboration between government bodies and employers to facilitate a smooth transition to new regulations. This can include consultation phases during which businesses can adapt to new standards without significant disruption.
  3. Phased Implementation: Introduce new laws gradually to allow both workers and employers to adapt to changes. This can help in identifying any unforeseen issues in a controlled manner, allowing for adjustments before full implementation.

Monitoring Mechanisms and Role of Technology

Monitoring is crucial to ensure that labor laws are not only implemented but also adhered to. The use of technology can greatly enhance these efforts:

  1. Digital Reporting Systems: Implement systems that allow workers to report violations anonymously via a smartphone app or website. This can increase the reporting of violations because it’s easy and safe for workers.
  2. Data Analytics: Use data analytics to identify patterns of non-compliance or common issues across sectors or regions. This can help in directing resources more effectively and in developing targeted interventions.
  3. Electronic Compliance Checks: Develop electronic systems for regular compliance checks that can be conducted remotely, reducing the need for extensive physical inspection staff and allowing for more frequent checks.

Success Stories of Effective Enforcement

There are numerous global examples where effective implementation and monitoring have led to improved compliance with labor laws:

  • South Korea: The country has effectively used electronic monitoring of working hours to enforce regulations against overwork, leading to significant improvements in compliance.
  • Australia: The Fair Work Ombudsman in Australia uses a combination of proactive compliance activities and targeted campaigns to ensure adherence to labor laws, significantly reducing violations in high-risk sectors like hospitality and agriculture.
  • Germany: Germany’s use of worker councils and regular government audits has created an environment of high compliance with labor laws, especially in terms of working hours and safety regulations.

These examples demonstrate that with the right strategies, effective implementation and monitoring of labor laws are not only possible but can lead to significant improvements in the working conditions and rights of workers. By learning from these success stories and adapting their strategies to the local context, India can enhance its enforcement of labor laws, ensuring that the laws serve their intended purpose of protecting workers’ rights.

Conclusion

Summary of Key Points

This article has explored the pressing need for robust labor laws in India, inspired by the case of the Hinduja family in Switzerland. It highlighted the gaps in labor law enforcement and provided a comparative analysis with global standards, particularly emphasizing the plight of domestic and migrant workers. The narrative stressed the crucial role of government, judiciary, NGOs, and civil society in advocating for and implementing labor reforms. It also discussed how technology and strategic monitoring could enhance compliance and protect worker rights effectively.

Call to Action for Policymakers, Businesses, and the Public

Policymakers are urged to revise and update labor laws to close existing loopholes, ensuring all workers are protected, especially those in informal sectors. Businesses must commit to ethical labor practices, recognizing that fair treatment of workers is not only a legal obligation but also a crucial component of sustainable business practices. The public, meanwhile, is encouraged to stay informed and support initiatives and policies that promote labor rights.

Vision for the Future of Labor Laws in India

The vision for the future of labor laws in India is one of inclusivity and robust enforcement, where every worker is treated with dignity and respect. The goal is to create an environment where labor rights are not just theoretical but are actively upheld and protected, contributing to a healthier economy and a more equitable society.

Appendices

Glossary of Legal Terms Used in the Article

  • Collective Bargaining: Negotiation of wages and other conditions of employment by an organized body of employees.
  • Compliance: The state of meeting rules or standards.
  • Enforcement: The act of compelling observance of or compliance with a law, rule, or obligation.
  • Exploitation: The action or fact of treating someone unfairly in order to benefit from their work.

List of Organizations Working for Labor Rights in India

  • Bandhua Mukti Morcha (Bonded Labor Liberation Front)
  • Self-Employed Women’s Association (SEWA)
  • Centre for Indian Trade Unions (CITU)
  • Bharatiya Mazdoor Sangh (BMS)

Further Reading and Resources on Labor Laws

  • “Labour Law in India: History, Evolution, and Challenges” by A.K. Padmanabhan
  • “The Rights of Workers in the Unorganized Sector” by P.M. Tiwari
  • Websites: International Labour Organization (ILO) - ilo.org
  • Ministry of Labour and Employment, Government of India - labour.gov.in

FAQs

  1. What are labor laws? Labor laws are regulations governing the legal rights and responsibilities of workers and employers. In India, these laws cover aspects like wages, working hours, work conditions, and rights to organize and negotiate.
  2. What was the Hinduja case about? The Hinduja case involved allegations against members of the Hinduja family who were convicted in Switzerland for exploiting their domestic workers by violating labor laws, including underpaying and restricting their movements.
  3. How do Indian labor laws protect domestic workers? Indian labor laws have historically been less protective for domestic workers due to the informal nature of their work. However, the Unorganized Workers’ Social Security Act, 2008 provides some benefits like health and maternity benefits, life and disability cover, and old age protection.
  4. What are the consequences of not complying with labor laws in India? Non-compliance with labor laws can lead to legal sanctions, penalties, and damaging reputational risks for businesses. Workers can seek redress through complaints to labor courts or departments.
  5. How can Indian workers report labor law violations? Indian workers can report violations to the local labor inspector, file a complaint with the state or central labor department, or seek assistance from labor unions and legal NGOs.
  6. What role does the International Labour Organization play in labor law enforcement? The ILO helps set international labor standards and provides guidelines and support for improving labor practices worldwide. India, as a member, aligns some of its labor laws with ILO conventions.
  7. Can Indian labor laws be applied to citizens working abroad? Indian labor laws do not apply to citizens working abroad, but bilateral agreements between India and other countries can provide a framework for the protection of these workers.
  8. What are some strategies for effective enforcement of labor laws? Effective enforcement can be achieved through increased funding and staffing for labor departments, regular inspections, use of technology for compliance monitoring, and stringent penalties for violations.
  9. What is the importance of NGOs in labor law enforcement? NGOs play a crucial role in advocating for workers’ rights, providing education on labor laws, and assisting in legal proceedings against violations. They also work as watchdogs to hold employers accountable.
  10. What future reforms are needed for Indian labor laws? Future reforms may include broader coverage for all types of workers, stronger enforcement mechanisms, better protection for migrant and informal sector workers, and incorporation of technological tools for compliance monitoring.
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